Correspondence Management for Government Officials

As a government official at the Federal, State, or local level you understand the importance of both responding as well as proactively reaching out to your constituency on issues of importance or concern. So do we. As the leading correspondence management software developer for government officials, we put 17 years of experience into our product helping you streamline your office procedures to effectively communicate with your constituency. Contact us to learn how Capitol Correspond can help you help your constituents.

eCorrespond gives government agencies and offices powerful correspondence and case management tools to promote quality relationships inside and outside their organization. eCorrespond is built on the Microsoft CRM platform which uses familiar tools including Office, Outlook, Word, Excel, and SharePoint.

News Alert!

In Response to the Congressional Management Foundation's Report on 'Communicating With Congress'...

Efficiently Handle Your Constituent Communications With Capitol Correspond

Capitol Correspond is equipped to automate the handling and delivery of both email and digitized mail to Member offices using the Capitol Correspond Viewer, the user interface for WebRespond and Digital Mail

WebRespond keeps your office on top of the growing volumes of electronic messages sent by constituents seeking faster responses to their inquiries. WebRespond automatically polls a mailbox specifically set up for the delivery of electronic mail and imports incoming inquiries into Capitol Correspond without manual data entry. Learn More About WebRespond.

Digital Mail automates the handling and delivery of digitized mail which is digitized by a third party vendor and delivered to a shared storage network. Offices access the digital mail through Capitol Correspond. Once accessed, the mail can be quickly and efficiently imported into their constituent database. Learn More About Digital Mail.

For current Capitol Correspond users the User Manual-Chapter 8, provides detailed instructions on handling electronic mail. To access this printable document, please login to the InterAmerica Client Website using your client login information. If you don't have client access to our website you can request a login here.

If you have questions about how best to utilize these tools in your office, please feel free to contact us. We can provide you with guidance and in-office or classroom training to help you optimize Capitol Correspond for all your constituent communications.

Introducing...
Knowledge Management for Government Offices

yourofficePortal is InterAmerica's innovative, collaborative solution for the fast-paced legislative office environment. yourofficePortal provides your office with the tools you like to use, all accessible from one page. Easily share documents and work interactively with your staff. yourofficePortal also works seamlessly with our constituent services software solution, Capitol Correspond.

View or print a yourofficePortal factsheet for detailed information on how yourofficePORTAL can improve how your office works.

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